Our Story

Landmark Incentive Marketing was founded by Pearl and H.J. Mark Markarian in 1972. Since then, it has grown to include a comprehensive team of travel, air and marketing professionals who are dedicated to helping clients advance their businesses. We’ve traveled all over the globe, executing premium incentive travel programs that provide unbelievable experiences for our clients and their valued customers. An impressive list of companies have turned to our services as a means of connecting with customers, increasing employee productivity and achieving incremental revenue growth. Our objective is to manage every facet of your program, so you can focus on what you do best: running your business. We’ve been a leader in the incentive travel industry since 1972. We have a clear vision of the future, and we’re working hard to achieve it.
1972
1972

In 1972, the average cost of a new home was around $27,000, the digital watch made its debut and Roberta Flack’s “The First Time Ever I Saw Your Face” topped the music charts.

It was also the year that Pearl Markarian and H.J. Mark Markarian founded Landmark.

1973
1973

Landmark took its first group to the lush Caribbean island of Jamaica with James Ferrera & Sons.

1974
1974

The copyrighted Landmark merchandising incentive program was developed and became a widely successful marketing tool used to drive customer sales and profits. This launched Landmark’s prominence in the distribution industry.

1978
1978

Landmark organized its first sales meeting in New Orleans for Durkee Spices. Heavyweight champion boxer Muhammad Ali kicked-off the meeting in his exhilarating address to 700 sales representatives.

1982
1982

Always leading the pack, Landmark brought the first American incentive group to Beijing, China for a once-in-a-lifetime trip. The off-limits Great Hall of the People in Tiananmen Square made for a truly captivating location for the group’s Farewell Gala Evening.

1985
1985

Landmark’s launch of the new “Sweepstakes Program” was met with an incredible wave of success, answering the need for all customers to have an equal opportunity to win a trip.

1990
1990

Landmark planned an exclusive safari trip to Narobi, Kenya for a group of 150 attendees. This experience offered a rare look at the culture and life of the Maasai Mara tribe and the great Mount Kilimanjaro.

1991
1991

As Communism crumbled, Landmark planned an exciting program for a group of 160 participants to St. Petersburg, Russia — the “Window to the West” — for a first-hand look at the stunning Nevsky Prospect and the treasures housed within the Hermitage Museum.

1992
1992

Such Hollywood legends as Doug McClure, Burt Reynolds and Bob Hope headlined the launch of exciting promotions for Landmark clients. These promotional kick-offs gathered thousands of customers for the unveiling of Landmark’s points promotion, yielding huge growth for our clients.

2000
2000

Through our innovative technology, Landmark offered online participant registration to all clients. This meant we handled all registration data electronically, freeing the client from being the intermediary.

2002
2002

Landmark introduces the “Pay for Performance” program to eager customers. It is now referred to as the trademarked “Landmark Program” that grows businesses in multiple sectors.

2005
2005

With the Andes Mountains in the background and the Patagonian Glaciers in the distance, Santiago and Viña del Mar, Chile was an overwhelming success for a high-touch invitational trip for a corporate incentive to the capital and seaside of Chile.

2011
2011

Landmark moved its corporate offices to Chicago’s Loop and the architechtural icon 333 West Wacker Drive along the Chicago River.

2012
2012

Landmark unveiled its first web portal. This allowed for a central unique login for each client to find information about the travel program, as well as the progress reports and goals of each customer participating in the promotion.

2015
2015

Landmark President Pearl Markarian receives the Lifetime Achievement Award from SITE (Society of Incentive Travel Executives) in Amsterdam, Netherlands.

2016
2016

A mobile app was launched for our clients, making all details of the trip itinerary, program inclusions, instant messaging, push notifications, points reporting, gamification, etc. available on mobile devices.

2018
2018

Landmark Incentive Marketing is rebranded for the ever-changing times and new generation with a new logo and website!

2020
2020

As the world shut down for the Covid-19 pandemic, Landmark continued working hard to serve our clients and secure all pre-planned travel arrangements through rebooking and rescheduling. Landmark remained committed to protecting our clients and safeguarding the future of the hospitality industry through these uncertain times.

2023
2023

Landmark President Pearl Markarian was recognized in the industry magazine, PreVue Meetings & Incentives. In her interview, Pearl shared wisdom about the incentive industry and stories of exciting moments in Landmark’s history. Her stories included groundbreaking programs in England and China as well as the time that her tenacity saved the day after a lost luggage debacle. Pearl’s dedication and creative thinking expressed in this article are some of Landmark’s founding principles.

2024
2024

Transition to the Next Generation: Delilah Mesrobian and Suzanne Markarian were announced as the new owners and managing partners of Landmark Incentive Marketing. Throughout more than 50 years of collective experience at Landmark, Delilah and Suzanne have grown in their responsibilities and achievements, continuing the vision that Pearl Markarian set forth and maintaining the highest standard in the creativity and quality of our programs. Suzanne and Delilah’s hard work has strengthened Landmark for many years, and we are excited for them to lead us in the years to come!